A breach is what happens when an account crosses a hard rule limit, most often the maximum loss limit. It is worth knowing up front exactly what a breach means for the account, because the answer is simple and it is better to hear it clearly than to hope for an exception that is not coming.
A Breached Account Is Not Recoverable
When an account is breached, it is closed. It is not recoverable. This is deliberate: the rules that define a breach are the same rules that protect the integrity of every funded account, so they are enforced consistently.
The One Exception: A Genuine Technical Glitch
There is a single exception. If a breach was caused by a genuine major technical glitch, the account can be considered for reinstatement. That is not automatic. Reinstatement requires proof from your side, such as clear screenshots showing the glitch and its effect. Keep evidence if you ever experience a real platform fault at the moment of a breach.
Reset and Re-Purchase: No Reset Fees
A breach is not the end of your journey with Fewpips. There are no reset fees. When a trader fails or breaches an account, they are emailed a promo code to use on their next purchase. You start fresh at a discount rather than paying a penalty. See refunds, add-ons and resets for how re-purchasing works.
Frequently Asked Questions
Can I recover a breached Fewpips account?
No. A breached account is not recoverable. The only exception is a genuine major technical glitch, and reinstatement then requires proof from your side, such as screenshots.
Is there a fee to reset after a breach?
No. There are no reset fees. After a failure or breach you are emailed a promo code to use on your next purchase.
What proof do I need if a technical glitch caused my breach?
Clear evidence from your side, such as screenshots showing the glitch and its effect at the time of the breach. Reinstatement is considered case by case and is not automatic.
Related reading
- Payout timelines, splits and minimums
- How to request a payout
- How the payout audit works
- Refunds, add-ons and resets
- Reading your Fewpips dashboard
- Platform access and login
Have more questions? Check our FAQ or contact us.